Terms of Service

Terms of Service Last updated: February 2026 OVERVIEW This website is operated by Isabel Bernhauser. Throughout the site, the terms “we”, “us” and “our” refer to Isabel Bernhauser. Isabel Bernhauser offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By accessing or using our Services, you agree to these Terms. 1. Data Controller & Governing Law The data controller responsible for processing your personal data is: Isabel Bernhauser Lerchengasse 5 2514 Traiskirchen Austria Email: [email protected] These Terms are governed by Austrian law. Disputes will be handled by Austrian courts, except where mandatory consumer protection laws apply to EU consumers. 2. Eligibility You must be at least 18 years old to use our Services or have the consent of a parent/guardian if you are a minor. By using the Services, you represent that you meet this age requirement. 3. Services & Digital Content We offer online courses and digital products (“Services”) via this Site. Access to digital courses begins after purchase confirmation. Digital content is provided “as is” for personal, non-commercial use. Certain features may require creating an account. You are responsible for maintaining the security of your account credentials. 4. Payment & Pricing All prices are shown in Euros and include applicable taxes. We reserve the right to update pricing or modify services at any time. Payments are processed via secure third-party providers. We do not store full credit card information. 5. Right of Withdrawal & Refunds Under EU law, consumers generally have a 14-day right of withdrawal for online purchases. For digital content: By purchasing a course, you acknowledge that access begins immediately after purchase, and your right of withdrawal is waived once the course has been accessed. Refunds for technical issues or errors are evaluated on a case-by-case basis. Please contact us at [email protected] for any issues. 6. User Conduct You agree not to: - Use the Services for illegal activities - Violate intellectual property rights - Upload viruses, malware, or harmful code - Harass, abuse, or discriminate against others - Collect personal data from other users without consent - Mislead or impersonate others We reserve the right to suspend or terminate accounts for prohibited conduct. 7. User Content Any comments, feedback, or submissions you provide to us (“User Content”) may be used by us for service improvement. You retain ownership of your User Content. You grant us a worldwide, royalty-free license to use, reproduce, and display your content for service purposes. You may not submit content that violates third-party rights, is offensive, or contains malware. 8. Third-Party Services & Links Our Site may include third-party links or integrations (e.g., Shopify for payment processing, Mailchimp for newsletters). We are not responsible for third-party policies, content, or reliability. Please review third-party terms and privacy policies before using their services. 9. Privacy & Personal Data Your personal information is handled in accordance with our Privacy Policy: https://isabelbernhauser.impact.me/privacy By using the Site or purchasing courses, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. 10. Disclaimer of Warranties & Limitation of Liability We provide Services “as is” without warranties, except as required by law. We do not guarantee uninterrupted access, complete accuracy, or that results will meet your expectations. To the extent permitted by EU consumer law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services. Mandatory EU consumer rights are not affected by this section. 11. Modifications We may update these Terms at any time. Changes are effective immediately upon posting. Continued use of the Site or Services constitutes acceptance of the updated Terms. 12. Termination We may suspend or terminate your access to the Services at our discretion if you violate these Terms. Obligations incurred prior to termination will survive. 13. Entire Agreement These Terms, together with our Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and us regarding the Services.